We’re here to make studying online as simple as possible.
Not only do we have the valuable tools and support teams to answer all your academic questions, we also have people who care about your well-being and will work to make sure you succeed.
Our team of dedicated Course Consultants will take you through the whole enrolment process, step by step. They’ll explain how online studying works, what paperwork you need to provide, and answer any questions you have.
Available Mon–Fri, 9–5PM, our Student Advisors ensure that you’re never alone. Whether you need help with essay writing, tech support or research advice, you’ll have immediate access to a support team who are ready to assist.
When it comes to managing your time and staying motivated, Student Coaches are a great resource. They help you set realistic goals, develop positive study habits and practise self care while you undertake your studies.
You don’t need to be sitting in a classroom to have access to some of the best university tutors on offer. Our Online Learning Advisors (OLAs) are dedicated to making your online study experience simple and rewarding.
Help reduce the anxiety and stress of balancing life, work and study as a new student with the help of our Student Mentors. Mentors are students who have walked in your shoes and can assist in improving your study skill, and keep you motivated.
Other students studying with you can provide valuable support. For every unit you study, you’ll be put in a learning group with other students just like you. At Federation Online, you’re never studying alone.
Access a range of valuable tools and services to help ensure that you submit your best work, every time. Take advantage of draft feedback, 1:1 sessions, research and referencing guides, and more. All online.
At Federation we strive to make sure every student has the opportunities and support they need to reach their goals.
Counselling is provided by qualified practitioners who are specifically trained for online counselling. If you’re struggling with a personal, emotional or mental health issue, whether related to your studies or your life, we’re here to help.
We’re committed to supporting the education and training of Aboriginal and Torres Strait Islander individuals and communities. Whether facilitating and engaging tutors or identifying relevant scholarships, you’ll find a range of support options.
The Disability and Learning Access Unit makes reasonable adjustments to study requirements for students with a disability or medical or mental health condition, whether it is temporary or permanent.
We can also organise adjustments for people who are caring for someone with a disability.
Access valuable resources on career advice, resume samples, practice interview techniques, interview tips and more to help prepare you for a better, more successful career.
Federation University has been rated five stars in the last five years for student support at an undergraduate level. This is the longest sustained level of satisfaction of any Victorian university.
