Support for students

We're here, so you can be anywhere

Home » Support

When you learn with Federation University Online, we work to your schedule. That’s why we offer personalised support at every stage of your studies, from enrolment to graduation.

Save time discovering your study options. Contact our course consultants.

Contact us

Student advisors

Our team of Student Advisors are available to help you, so when you have a question, we’re ready with an answer. Student Advisors are only ever a phone call away, so reach out to your Student Advisors whenever you need support with essay writing, research, time management or tech support.

Online Learning Advisors

Each of your units will be led by an expert tutor, known as an Online Learning Advisor (OLA). Our tutors bring years of industry experience to your learning and are experts at teaching in an online environment.

Your OLAs will support you through your units, helping you navigate weekly assessments and find practical applications for your study.

Study and assignment assistance

Intimidated by that first assignment, or not sure where to begin your research? As a Federation University Online student, you have a range of tools available to you to ensure that you submit your best work, every time.

Take advantage of draft feedback services, online study groups and research and referencing guides – all available online.

Your online community

Studying online doesn’t mean being isolated from your peers. In fact you will have 24/7 access to a vibrant and diverse network of other students, arranged into learning groups, discussion boards and a private messaging service. Now is the time to make meaningful connections and grow your professional network.

Why choose Federation

Federation University has been rated five stars in the last five years for student support at an undergraduate level. This is the longest sustained level of satisfaction of any Victorian university.

Federation University is ranked in the top 20% of universities for student support Australia-wide.

Get in touch

Speak to a Course Consultant on 1300 151 532 and take the first step to redefining your life with further study.

Contact Us

Discover our online courses

We offer a range of comprehensive courses, designed by leading academics specifically for online learners.

Explore all courses